FAQ

Builders M8 is a tool that helps tradespeople create professional site visit reports automatically from voice notes and photos taken on site. It turns your raw notes into a clear, branded report you can send to customers or your office.

It's designed for trades such as plumbers, electricians, builders, HVAC engineers, gas engineers, fire safety inspectors, and similar on-site professionals.

It removes paperwork and admin. Instead of writing reports after a long day, you simply record what you see on site and let the system produce a structured report for you.

You send voice notes and photos from site using Telegram (or another supported channel). Builders M8 processes them and generates a formatted report automatically.

No. Voice notes are enough. You can add photos or short text if you want, but it's optional.

Usually a few minutes, depending on the length of your notes and number of images.

Yes. Reports can be reviewed and adjusted before sending to a customer if needed.

Typical reports include site visit summaries, condition reports, safety observations, defect notes, maintenance recommendations, and quote-ready summaries.

Yes. Each trade uses tailored templates so the language, structure, and checks match your line of work.

Yes. Reports can include your logo, company details, and preferred formatting.

Yes. The system can clearly list issues found, risks, and suggested actions.

You can include multiple photos per report. The system automatically references them in the written output.

Yes. Voice notes are converted into text and then structured into a professional report.

The system is designed to handle natural, on-site speech. You don't need to speak formally or perfectly.

Reports can be sent by email as a PDF or shared digitally, depending on your setup.

Yes. This is ideal for businesses where site staff feed information directly to admin or estimating teams.

Yes. Reports are saved so you can access them again if needed.

Yes! When you sign up, you get £5 free credit to try the service. That's enough for 10 reports at no cost to you.

We offer flexible pricing: Pay-as-you-go at 50p per report, or subscribe to a plan for better value. Plans start at just £9/month and include a set number of reports.

You can upgrade your plan or purchase additional usage, depending on your subscription.

No long-term contracts. You can cancel or change your plan at any time, and you'll keep access until the end of your billing period.

Yes. Data is stored securely using industry-standard infrastructure.

No. Your data is only used to generate your reports and is not shared with third parties.

Yes. Builders M8 is designed to comply with UK and EU GDPR requirements.

Yes. You can request deletion of your data in line with data protection regulations.

Reports are designed to be clear and professional, but you remain responsible for technical judgments and compliance decisions.

No. It structures and documents what you report. It does not replace professional judgment.

You can add follow-up notes or generate an updated report at any time.

Most users are up and running within minutes.

No. If you can send a voice message and take photos, you can use Builders M8.

Support is available via email at hello@buildersm8.com or through our contact form.

Yes. Feedback from real tradespeople helps shape new features and report types.

No. Access is restricted to authorised users or private channels.

Yes. The system is designed for normal business use, not automated or abusive traffic.

Sign up, connect your messaging channel, and send your first voice note from site.

Absolutely. Many users start with a real site visit to see immediate value.

Massive time savings, better documentation, and fewer forgotten details after site visits.