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I'm at City Exchange with Sophie Martin from City Healthcare, 15:00.
Called out because intermittent network dropouts and monitor flicker.
I've checked the user workstations, Peripherals and accessories, Network connectivity.
Found failing docking station and loose patch lead; moved user to spare switch port and replaced lead.
Put in a temporary fix for now; we'll firm it up once the quote is approved.
Sophie to keep an eye on the workstation on the new port for 48 hours and flag any further dropouts.
I'll send a quote for replacement docking station, USB-C hub for dual displays.
For today, invoice is call-out plus 1 hour labour; Replacement patch cable for workstation.
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